Position: Remote Customer Account Manager
Job Summary: As a Remote Sales Manager, your primary responsibilities revolve around leading and overseeing a team of sales representatives. Your role is to guide and motivate the team to qualify leads, build client relationships, and drive product sales. With average first-year pay ranging from $89,190 to $152,800 per year, this position encompasses a wide range of duties, including:
- Demonstrating expert knowledge of the product portfolio
- Identifying prospective customers through effective lead generation and conversion strategies
- Contacting new and existing customers to understand their needs and discuss suitable product solutions
- Emphasizing the product features to highlight how they solve customer problems
- Providing comprehensive answers to customer inquiries about the products
- Negotiating prices, terms, and preparing sales agreements to facilitate successful transactions
- Collaborating with colleagues across various sectors to maximize sales opportunities and customer satisfaction
- Maintaining organized contact lists and ensuring timely follow-ups with customers to nurture relationships
- Assisting sales representatives in presenting and selling products to new and existing clients
- Supporting the team in developing and calculating customized plans based on clients' unique requirements
- Resolving escalated client inquiries and complaints promptly and professionally
- Expanding business reach through strategic networking techniques
- Ensuring compliance with industry standards and regulations
- Tracking, analyzing, and identifying areas of improvement in sales strategies
- Meeting designated sales targets by customizing marketing strategies to effectively sell products to businesses or individuals
- Conducting market research to understand the target audience's needs, preferences, habits, interests, and other relevant factors for creating targeted marketing events
- Researching previous successful campaigns to gain insights and enhance future strategies
- Reviewing the progress and success of events, making adjustments or pitching ideas for new events as necessary
- This position is commission only.
Qualifications & Skills: To excel in this role, the following qualifications and skills are required:
- Previous experience in sales, preferably in insurance, customer service, or related fields
- Proven ability to build strong rapport with clients and establish lasting relationships
- Strong negotiation skills to achieve favorable outcomes
- Excellent written and verbal communication skills
- Effective time management and multitasking abilities
- Strong leadership and team management skills
- Ability to prioritize tasks and delegate responsibilities effectively
Job Type: Full-time Pay: $89,190 - $152,800 per year Schedule:
- Hours: Monday to Friday
- Supplemental Pay Types: Bonus pay & Commission pay
- Weekly Day Range: Monday to Friday