10/23/2023 Post End Date
This is paraprofessional work in the administration and maintenance of human resources services, programs and systems. Work requires knowledge of the methods, techniques and procedures used in human resources activities as well as City collective bargaining agreements and pay plans which is acquired through a combination of training and considerable on the job experience. Contacts with others require skills in understanding and influencing people which are important in the administration and maintenance of human resources services, programs, and systems. Work is semi-routine in that tasks are covered by standard practices and procedures, but some latitude is permitted to consider the most appropriate practice or procedure to follow. Work also involves differing situations requiring use of judgment in search for solutions or new applications within one's own experience. Work is performed in an office environment. Operates personal computers and other standard office equipment. Physical demands consist mainly of sitting or standing at a work station for extended periods of time, using standard office equipment on an ongoing basis, and occasionally lifting and moving light objects, weighing less than 50 pounds. Work is performed under general supervision where work assignments are varied and the worker is permitted some latitude to set priorities subject to the superior's approval. Examples of Work
Knowledge, Skills And Abilities
- Reviews, researches, and processes a variety of human resources actions and advises agencies and departments of recommended disposition or necessary action.
- Responds to inquiries and provides information on human resources matters and issues such as employment verification, salary surveys, unemployment compensation claims, examinations, payroll and leave policies and procedures, collective bargaining agreements, and Civil Service and Personnel Rules and Regulations.
- Reviews and recommends revisions to human resources policies and procedures.
- Establishes and maintains human resources files and associated records and systems including interfacing with budget, payroll, benefits, pension and other related activities.
- Audits pay, leave and other human resources records and reports.
- Compiles data for development of recommendations, reports, charts, and spreadsheets.
- Provides technical guidance, assistance and training to other employees on human resources matters and issues.
- Enters data into the payroll and other automated systems.
- Prepares correspondence and reports.
- Operates a personal computer utilizing word processing, spreadsheet and HRIS software applications/systems and other standard office equipment.
- Demonstrates proficiency in the City of Jacksonville’s competencies.
- Performs related work as required.
Open Requirements/Supplemental Information
- Knowledge of laws, rules, regulations, policies, procedures, and guidelines governing human resources activities as well as collective bargaining agreements and pay plans.
- Knowledge of the City's organization and administration.
- Knowledge of data-gathering techniques, methods, and procedures.
- Ability to conduct audits of pay, leave and other human resources records and reports.
- Ability to research, analyze, interpret and apply laws, rules, regulations, policies, procedures, and guidelines governing City human resources activities as well as City collective bargaining agreements and pay plans.
- Ability to establish and maintain human resources records and files.
- Ability to perform and verify mathematical calculations.
- Ability to compile and interpret statistical data.
- Ability to communicate effectively both orally and in writing.
- Ability to follow oral and written instructions.
- Ability to operate personal computers utilizing word processing, spreadsheet and HRIS software applications/systems.
- Ability to operate standard office equipment.
- Ability to establish effective working relationships.
Open Requirements/Supplemental Information
The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528 . There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.
- Three years of education and/or experience in clerical support work, one year of which must include human resources related work which includes payroll data entry; establishing, auditing and maintaining personnel files, payroll records and/or leave records; and/or reviewing, researching and processing human resources forms, records, files and requests.
USD $3,939.08/Mo. Max