Overview
Supports the execution of a specific IT process (i.e. Communications, Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests. Role gathers and interprets data, defines, monitors, and coordinates processes and process documentation (process flows), drives standardization. Can resolve transaction / data/ process discrepancies. Identify, monitor, and coordinate activities and/or KPIs. Helps to determine opportunities to automate, streamline, and standardize data and or processes.
Duties and Responsibilities
Gather and analyze data
Interpret gathered data
Submit reports to the relevant department heads and management
Find patterns and trends in the analyzed data
Help management and other teams achieve business goals and needs
Formulate documentation
Track and reconcile data
Supports the execution of a specific IT process (i.e. Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests
Perform other duties as assigned and contribute to the success of the department and function across different departments, sometimes virtually
Define, track and monitor KPIs
Collaborateswith business and IT stakeholders to identify, analyze, understand and prioritize activitiesby business value and urgency
Monitor, coordinate metrics and act on exceptions to address issues
Minimum Qualifications
Bachelor's Degree
Critical thinker
Influencer
Results-oriented
Facilitator
Problem solver
Thought Leader
Leadership potential
Strong Team player
Highly collaborative
Business acumen
Strategic Thinker
Budget and risk management capabilities
Conduct root-cause analysis to identify variances and implement corrective actions
Ability to develop a team environment
Can analyze an issue and troubleshoot
Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities
Understanding of IT processes and ability to translate and communicate technical concepts into business language
Excellent customer service skills in all interactions with internal and external customers, including but not limited to personnel from other divisions, vendors, suppliers,and other departments
Strong planning and organizational skills to work in a fast-paced environment and manage multiple priorities
Excellent accuracy and attention to detail skills to process large numbers of invoices
Excellent planning and organizational skills to work in a fast-paced environment and manage multiple priorities
Excellent communication and interpersonal skills to build relationship and collaboration across different departments, sometimes virtually
Preferred Qualifications
Master's Degree Specialized Skills and Technologies
Understanding of GAP principles
Understanding of SAP FICO module or equivalent
Abilityto track and reconcile IT spend and invoicing, and provide regular (monthly and annual) spend reviews and present to IT Finance leaders
Ability to provide input with regards to support planning and budgeting process and participate in annual profit and loss (P&L) development
Can maintain open communication with IT, Trade Development, AP, and Accounting teams and make recommendations as well as assist with internal financial procedures
Abilityto analyze daily expenses to ensure profitability and identify any issues and opportunities
Can assist in running month-end process and work with others in the organization to minimize structural margin loss prior to month close
Canassist IT Finance Leaders with monthly financial reconciliation and tracking spends and programming mix
Abilityto analyze financial impact of aged invoices and support the monthly process of reducing our exposure
Can assist with budget alignment, internal reconciliation, and account payable timeliness
Can assist with development of annual budgets, as well as support monthly and yearly financial closing activities
